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Privacy Policy

Last Modified on March 25, 2017.

This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site. We take our customers’ privacy seriously, and we will only collect, record, hold, store, disclose, transfer and use your Personal Information as stated below. We will use your Personal Information where it is necessary for us to do so and if it is relevant to our dealings with you. We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it is collected. By using the Site, you agree to the collection and use of information in accordance with this policy.

 

1. WHAT DO WE DO WITH YOUR INFORMATION?

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name, delivery address, email address, contact number, mobile number, date of birth, gender (“Personal Information”).

You must only submit to us, our authorized agent or the Platform Personal Information which is accurate and complete and not misleading. You must keep it up to date and inform us of changes. We reserve the right to request for documentation to verify the information provided by you.

We will only be able to collect your personal information if you voluntarily submit the information to us. If you choose not to submit your personal information to us or subsequently withdraw your consent to our use of your personal information, we may not be able to provide you with our services.

When you purchase something from our store, as part of the buying and selling process, we collect the Personal Information you give us. When you browse our store, we also automatically receive your computer’s Internet Protocol (“IP”) address in order to provide us with information that helps us learn about your browser and operating system. Like many site operators, we collect information that your browser sends whenever you visit our Site. This information may include your computer’s IP address, browser type, browser version, and the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics. This information is collected for analysis and evaluation in order to help us improve the Site, and the services and products we provide.

The personal information we collect from you will be used, or shared with third parties (including related companies, third party service providers, and third party sellers), for some or all of the following purposes:

To deliver the products you have purchased from Eastworld Sales Philippines
To update you on the delivery of the product and for customer support purposes
To provide you with relevant product information
To process your orders and to provide you with the services and information offered through our Site and which you request

Further, we will use the information you provide to administer your account with us; verify and carry out financial transactions in relation to payments you make online; audit the downloading of data from our Site; improve the layout and/or content of the pages of our Site and customize them for users; identify visitors on our Site; carry out research on our users’ demographics; send you information we think you may find useful or which you have requested from us, including information about our products and services, provided you have indicated that you have not objected to being contacted for these purposes
We may pass your name and address on to a third party in order to make delivery of the product to you (for example to our courier or supplier).

When you register as a user on Eastworld Sales Philippines website, we will also use your Personal Information to send you marketing and/or promotional materials from time to time. You can unsubscribe from marketing information at any time by using the unsubscribe function within the electronic marketing material.

Your actual order details may be stored with us but for security reasons cannot be retrieved directly by us. However, you may access this information by logging into your account on the Site. Here you can view the details of your orders that have been completed, those which are open and those which are shortly to be dispatched and administer your address details, bank details and any newsletter to which you may have subscribed. You undertake to treat the personal access data confidentially and not make it available to unauthorized third parties. We cannot assume any liability for misuse of passwords unless this misuse is our fault.

We do not engage into the business of selling customers’ personal information to third parties.

 

2. CONSENT

When you provide us with Personal Information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your Personal Information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at info@eastworldsales.com.ph

Please note that if you communicate your objection to our use and/or disclosure of your personal information for the purposes and in the manner as stated above, depending on the nature of your objection, we may not be in a position to continue to provide our products or services to you or perform on any contract we have with you. Our legal rights and remedies are expressly reserved in such event.

 

3. UPDATING YOUR PERSONAL INFORMATION

You can update your personal information anytime by accessing your account on Eastworld Sales Philippines website.

 

4. DISCLOSURE

We will not share your Personal Information with any other organizations other than related companies and those third parties directly related to the delivery of the products you purchase from the Site. We may, however, disclose your Personal Information if we are required by law to do so, or if disclosure is required to prevent a threat to life or health, or if you violate our Privacy Policy. If you believe that your privacy has been breached, please contact us at info@eastworldsales.com.ph

 

5. THIRD PARTY SERVICES

In general, the third party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So, if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our website or are redirected to a third party website or application, you are no longer governed by this Privacy Policy.

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

 

6. SECURITY

To protect your Personal Information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Your password is the key to your account. Please use unique numbers, letters and special characters, and do not share your password with anyone. If you do share your password with others, you will be responsible for all actions taken in the name of your account and the consequences. If you lose control of your password, you may lose substantial control over your Personal Information and other information submitted to Eastworld Sales Philippines. You could also be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, or if you have grounds to believe that your password has been compromised, you should immediately contact us and change your password. You are reminded to log off of your account and close the browser when finished using a shared computer.

 

7. NO SPAM, SPYWARE OR VIRUS

Spam, spyware or virus is not allowed on the Site. Please set and maintain your communication preferences so that we send communications to you as you prefer. You are not licensed or otherwise allowed to add other users to your mailing list (email or physical mail) without their express consent. You should not send any messages which contain spam, spyware or virus via the Site. If you would like to report any suspicious messages, please contact us at our email address below.

 

8. AGE OF CONSENT

By using this Site, you represent that you are at least the age of majority in your place of residence, or that you are the age of majority in your place of residence and you have given us your consent to allow any of your minor dependents to use this Site.

 

9. CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

 

10. QUESTIONS AND CONTACT INFORMATION

If you have any comments, suggestions or complaints, or simply want more information, you may contact us at info@eastworldsales.com.ph